Monday, February 21, 2011

Community Manager Bashiok comments on PTR testing and patch reversions!


We actually spent a bit of time talking to the designers about this very topic, and it's something they're well aware of and realize isn't always ideal.

A few really great points came out of that meeting, though:

  • Some changes in 4.0.6 and/or 4.0.6a were just wrong. For a myriad of reasons the changes made in 4.0.6/4.0.6a either did not pan out as expected, or were simply mis-calculations/interpretations. Which is the reason for a number of the quick reversions and changes in hotfixes shortly after the patch.
  • While there was feedback from the PTR on what is broken, overpowered, underpowered, etc. there simply wasn't enough data and real world proof for us to make changes. Forum posts always make a lot of noise. It's difficult to separate the seed from the chaff. Yes, it turned out a number of reports proved to be accurate once the 4.0.6's hit the masses and we were able to get a sample size that showed us what needed adjusting.
  • The third point discussed was that we have an obligation to deploy hotfixes when we feel we're making quality of life-improvements, fixing errors, or simply making good balance changes. Good balance is very much debatable among who you ask, of course. ;)
  • Fourth point really struck home with all of the designers, and that's that they also have an obligation to not use the live realms as a balancing laboratory. That while the changes being made have seemed very quick and sporadic at times, that there is thought and planning going in to them, and they are consciously avoiding throwing out changes and seeing what happens. While some changes have been implemented and then reverted, it's not because a lot of thought and effort didn't go into them, but that simply they didn't work as intended.


I know a lot of us remember the old days where classes would sit without changes for months, in some cases years for specific mechanics. A class would dominate for 6 months, and that's just how the game was. While we think good, measured changes in patches is far more visible and understandable, that hotfixes allow so much more to offering immediate relief that we'd be remiss in not using them to offer a better game experience to you, the players. There's an agreement that 4.0.6 and 4.0.6a have been pretty chaotic with hotfixes, and that's due to a number of issues that we don't consider to be 'usual'. We fully expect them to slow down substantially from this point, and we really appreciate everyone who stays on top of the hotfix blog, and relates the changes as they're made to their guildies and friends.
Check out the source on the official forums here!

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